CHC52021 Diploma of Community Services (Case Management)
Want a Career in Community Services?
CHC52021 Diploma of Community Services (Case Management)

About the Course
Australian Nursing And Training Services is Registered Training Organisation.
Our accreditation number is 41231 and can be verified on training.gov.au .
ANTS maintains strict policy and procedures in line with its accreditation and ensure that these values are upheld among our employees and instructors.
CHC52021 Diploma of Community Services (Case Management) is Nationally Accredited and can be checked by clicking here.
Want to see the superseded CHC52015 Diploma Of Community Services (Case Management) course? Please click here.
Course Details
Current Average Weekly Earnings:
Significant Grow
National qualification code
Course duration
Delivery
Face to Face
Blended
Recognition of Prior Learning
The nationally recognised Diploma of Community Services will help you develop specialist skills for a rewarding community services career. Gain a solid foundation to build your leadership capability and prepare for roles in case work and management in this in-demand sector.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Entry Requirements
There are no academic requirements or pre-requisites for this qualification, however, the student must:
- Be 15 years of age
- Have sound communication skills
- Undertake and complete a Language, Literacy and Numeracy Assessment
- Must have a valid Unique Student Identifier (USI) and Police check.
- Influenza vaccination before they attend work placement
- Mandatory COVID-19 vaccination certificate required (Unless medical exemption is provided )
You will be assessed on your language, literacy and numeracy skills prior to enrolment to ensure you have the skills in line with ACSF level 3. If you do not meet the required skills you may need to complete foundational skills training with an approved provider before you can enrol to complete this qualification with ANTS.
Assessment
CHC33015 Certificate III in Individual Support (Disability) will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation, completion of assignments / projects and practical demonstrations in a simulated or workplace environment.
Important Information
This qualification contains content, concepts and scenarios that may be distressing. Please consider your personal resilience and any potential emotional triggers when participating in this qualification and in any future employment in this field. If you need help preparing for study, contact us about your options.
Course Structure
To complete this qualification, you must demonstrate competency in a total of 20 units. 12 of these units are core and there are 8 electives. The table below shows the content of our standard course, however other electives are available.CORE
- CHCCCS004 Assess co-existing needs
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSM013 Facilitate and review case management
- CHCDEV005 Analyse impacts of sociological factors on people in community work and services
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS003 Maintain Work health and safety
ELECTIVES
- CHCCSM009 Facilitate goal-directed planning
- CHCCSM010 Implement case management practice
- CHCCSM012 Coordinate complex case requirements
- CHCCSM014 Provide case management supervision
- CHCCSM015 Undertake case management in a child protection framework
- CHCCSM016 Undertake advanced assessments
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCDIS019 Provide person-centred services to people with disability with complex needs (which is a core unit CHC43121 Certificate IV in Disability)
- Learn More Link https://training.gov.au/training/details/CHC52021
Work Placement
Students will attend the mandatory work placement after completing the face-to-face theory and simulated training. The placement will include both training and assessment.
Australian Nursing and Training Services (ANTS) arranges work placements for students.
All students must complete a minimum of 200 hours of work placement in an accredited residential care facility for either aged care, disability or home and community organisation to be deemed competent for this qualification.
Along with your police check, we also recommend obtaining HLTAID011 Provide first aid prior to commencing your placement. If you choose the Disability or Home and Community specialisation you will also need to obtain a working with children check.
Some facilities may also require you to provide Immunisation records/evidence, (Flu Vaccines are required in all Accredited Residential Care Facilities, if you are not vaccinated the facility may not accept you)
Career Outcomes
- Family services coordinator
- Program coordinator
- Case worker/manager
- Community services worker
- Domestic and family violence worker
- Youth worker
- Family support worker
Opportunities for Further Study
Successful completion of this program will allow participant to articulate into a number of qualifications including:- Bachelor of Community Services
- Diploma of Youth Work
- Diploma of Alcohol and Other Drugs
Recognition of Prior Learning
Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.Credit Transfer
Australian Nursing and Training Services has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations.Fees & Payment Options
Government Funding/Subsidised Courses
Australian Nursing And Training Services (ANTS) is approved organisation for NSW Government Funding- Smart and Skilled and Job Trainer program under Skilling for Recovery. ANTS is also affiliated to provide subsidy for the eligible students for Skills Checkpoint. This course is a fully government subsidised course under JobTrainer & Smart and Skilled; Eligibility Criteria’s Apply.
Estimate Your Fee
Full Course Fee
$5000
N/A
N/A
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Are You Eligible For Subsidised Training?
- 15 years old or over?
- No longer at school?
- Living or working in NSW?
- An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?